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Throwing Policies Out the Window

by Daniel Shipton in , 28 June 2010

If you haven’t noticed, things have really picked up around here. New clients, new employees, and lots of new experiences to tackle. In business you are constantly trying to minimize the bad and maximize the good: productivity, responsibility, profits, etc. When days feel like they’re flying by, it seems easier to use policies overly simplistic solutions to solve very complex problems. Becoming overly dependent on policies is a very dangerous road.

One of the hallmarks we stand behind is that employee trust is paramount. As CEO of a six-person startup, my time is better spent making great things happen instead of drafting policy after policy to combat random issues that pop up. Policies are a funny thing; they crop up to deal with uncomfortable situations a business would rather not think its way through. I have more faith in our employees and in BitMethod than that. Instead we have a guiding maxim that we adhere to.

BitMethod’s Guiding Maxim: Respect yourself, your clients, your coworkers and the company.

Things like vacation and sick day policies do not formally exist at BitMethod. I intend to keep it that way. I would like to think we hire folks that won’t bail and run off to Fiji during the critical phase of a scheduled project. Instead, I’d like to think we have a team smart enough to apply our golden rule to things like vacations, sick days and uncomfortable situations. Smart people will sort themselves out. At the end of the day we want everyone to be as happy and productive as possible. That includes taking time for yourself.

Take a look at what work policies you or your company have in place right now. Are they complicating life for your superstars while being ignored by imbeciles who still collect a paycheck? Why are those folks that bring the company down still there? Is it because that even with policies in place you are still avoiding the uncomfortable situations?

Workers: What policies have frustrated you or made you less productive and happy at work?

Bosses: Ever had a moment of weakness and created policies instead of dealing with the situation head-on?

Still not convinced? Go examine what a large successful company like Netflix does.

Daniel E. Shipton

About the author: Dan is constantly pushing to make interactive products simple and easy to use. He won't stop digging until he finds that sweet spot where design, development and message come together to create an amazing experience for the user.

Reach out to Daniel Shipton at dan@bitmethod.com

Comments

  1. Charlie-
    I think performance should be evident in everyday work. We make sure no one on our team “works in the dark” for long periods of time. Instead, we encourage lots of iteration with feedback points. I think putting our rankings lends itself towards employees trying to game the system rather than delivering quality work. However, I think non-performance should be outed publicly but the repercussions for non-performance dealt with privately.

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