Just Trust Me

So I’m the new guy. I’m learning the ropes, deciphering the personalities of my co-workers and figuring out their expectations.

I’ve only worked here for a few months, but I’ve noticed an incredible quality surrounding BitMethod and its clients. Trust.

We had a design review recently with one of our clients. As he viewed our mockups, he asked several questions and voiced his concerns. This isn’t anything new, but once he left, I began browsing my notes and quickly realized I didn’t have a million things to change, just ideas our team needed to discuss and then decide the best plan of action.

It’s refreshing to work with clients who trust us to make the right decisions for them and they let us worry about the details.

In the past, I’ve spent days and weeks working on a project, conducting research and carefully making decisions. I would then share my work with my colleagues only to see it instantly drown in a sea of red ink without as much as one question. You hire smart and talented people because they are SMART and TALENTED. Trust them to do what you hired them to do.

Don’t get me wrong. Critiques are incredibly important, but should revolve more around discussions than demands. Otherwise you end up making decisions based on your personal tastes as opposed to developing the best solution for your client.

So look at the people around you. Do you trust them or have you ever worked with someone who hasn’t trusted you?

About the author: Amanda wants to make the world a less confusing and frustrating place by focusing on good design and user experience. Her goal is to one day see humans and machines peacefully coexist without trying to kill one another.

Reach out to Amanda Morrow at amanda@bitmethod.com